Boats docked in Marina

Frequently Asked Questions

From brunch to the nearest airport, we've provided a list of our most asked questions for your convenience. Still don't find what you're looking for? Feel free to contact us!

Exciting News: Breakfast for Two is now included when you book direct at or call us at (281) 334-1000


Q: Do you accept cash payments?
A: Yes, South Shore Harbor Resort and Conference Center allows cash payments upon checkout only. We require a credit card at check in to have on file to cover the room rate, tax, and incidentals for the entire stay. If you pay cash at checkout, it will take 3-10 business days for the authorization to release from your credit card.

Q: What is your cancellation policy?
A: Reservations must be cancelled (72) Seventy-two hours prior to your arrival by 3:00pm local time to avoid a penalty of first night’s room and tax.

Q: How close are we to Galveston?   
A: South Shore Harbour Resort is located 30 minutes outside of downtown Galveston.

Q: How close are we to Kemah?   
A: We are a 5 minute drive from the Kemah Boardwalk.

Q: How far away are we from the airport?  
A: The closest airports to us are Hobby Airport, HOU, (20 miles) and George Bush Intercontinental Airport, IAH, (47 miles).

Q: How close are we to NASA? 
A: NASA is very close by, only 10 minutes from the hotel.

Q: Do we have a gym?
A: Yes we do! The South Shore Harbour Fitness Center is available to guests, but not on site.

Q: Is the pool heated?   
A: No it isn’t. But the pool is open year round for swimming; weather permitting of course. To learn more about the Oasis pool, visit

Q: What time and when do you have live entertainment?   
A: We have a DJ at the Oasis pool starting Memorial Day weekend thru Labor Day weekend, Saturday & Sunday .

Q: Are we pet friendly?    
A: Our hotel only allows service animals.

Q: Is there a boat launch?    
A: We do not have a boat launch. However, the closest one is under the FM 270 bridge; which is 5 minutes from the property.

Q: Do we offer Sunday Brunch?   
A: Yes, our brunch is served on Sundays from 10am to 1pm, and on most Sundays we have Live Music.